Preschedule Your Ride

We are elevating the standard for passenger safety. Learn about our commitment to Clean, Safe Rides. 

Preschedule Your Ride

Need peace of mind? Alto is now offering riders the ability to book rides in advance. Please submit an inquiry form to request your preferred booking time. Booking is subject to fleet availability.

Preschedule your ride now
  • Bookings must be made at least 24 hours in advance
  • Bookings can be made up to 30 days in advance
  • Cancelations are available up to 12 hours in advance for a full refund
Navigate your way
  • 1.
    Schedule your ride
    Enter your personal information, location, and destination in the form above at least 24 hours before you want to ride your pre-booked Alto - if you need to request a round-trip ride, please fill out the form for each individual trip
  • 2.
    Confirm your ride
    Once you have submitted your request, a member of our Customer Experience team will reach out to confirm your booking and fare rate* - your payment will not be processed until you have completed your ride
  • 3.
    Enjoy your ride
    We will send you reminders ahead of the trip and notify you via text when your Alto is on the way

*Prescheduled fares are calculated based on our standard rates

Schedule your ride now

You must have an active Alto account in order to preschedule rides. If you don't have an Alto account, please download the app and set up an account with a preferred payment method. Members will receive priority access.