Preschedule Your Ride

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Preschedule Your Ride

Need peace of mind? Alto is now offering riders the ability to book rides in advance. Please submit an inquiry form to request your preferred booking time. Booking is subject to fleet availability.

Preschedule your ride now
  • Bookings must be made at least 24 hours in advance
  • Bookings can be made up to 30 days in advance
  • Cancelations are available up to 12 hours in advance for a full refund
Navigate your way
  • 1.
    Schedule your ride
    Enter your personal information, location, and destination in the form above at least 24 hours before you want to ride your pre-booked Alto - if you are requesting a round-trip ride, please enter your return details in the 'Additional Notes' section
  • 2.
    Verify your ride
    Once you have submitted your request, a member of our Customer Experience team will reach out to you to confirm your booking and process your payment
  • 3.
    Confirm your ride
    Your Alto is only booked once you have received a confirmation email from our Customer Experience team
  • 4.
    Enjoy your ride
    We will send you reminders ahead of the trip and notify you via text when your Alto is on the way

Schedule your ride now

You must have an active Alto account in order to preschedule rides. If you don't have an Alto account, please download the app and set up an account with a preferred payment method. Members will receive priority access.